(03) 9089 7568

New patients

Your first appointment

Your first naturopathy appointment is 60 minutes, giving your naturopath time to properly understand your concerns, health history and goals. Here's what happens, what to bring and what your first appointment costs.

Step by step

What happens on the day

1

Complete your health history

You'll receive a health history form before your appointment. Completing it beforehand means your first appointment can start with the conversation rather than the paperwork.

2

Review your health history

Your naturopath will go through your health history in detail — what you've been treated for, what you're taking, what's changed and when. This helps put your current concerns into context.

3

Discuss your symptoms and lifestyle

You'll discuss the areas that may be relevant to your concerns, such as diet, sleep, stress, digestion, energy and menstrual or reproductive health. Looking at the pattern across these areas can provide a more useful picture than focusing on a single symptom.

4

Physical assessment where relevant

Some concerns may call for a physical assessment. If one is appropriate, your naturopath will explain what they're assessing and why before proceeding.

5

Testing where appropriate

Testing isn't automatic. Where a test may help answer a specific clinical question, your naturopath will explain why it may be useful, what it involves and what it costs before you decide whether to proceed.

6

Your individual plan

You'll leave with a clear plan based on your consultation. This may include nutritional or herbal recommendations, dietary and lifestyle changes, and a clear idea of what happens next and whether a follow-up appointment may be appropriate.

What to bring

If you have them, it can be helpful to bring:

  • Recent blood tests or other relevant pathology results
  • A list of your current medications and supplements, including doses
  • Relevant reports or letters from specialists or other health professionals
  • An idea of what you'd like help with or what you'd like to change

You don't need to have everything listed above. If something is relevant to your health history, bring it along and your naturopath can discuss it with you.

You'll receive a health history form before your appointment. Completing it beforehand means your appointment can start with the conversation rather than the paperwork.

What it costs

An initial naturopathy consultation is $160 for 60 minutes.

Herbs, supplements and testing are separate costs. Your naturopath will explain what is recommended and the cost before you decide whether to proceed.

Where a pathology referral is made, the pathology provider charges its own fees.

Common questions

How long is my first appointment?

Your first appointment is 60 minutes. That gives your naturopath enough time to go through your health history properly rather than rushing to a prescription — which is most of what makes the appointment useful.

What should I bring?

Any recent blood tests or pathology results, a list of every medication and supplement you take including the doses, and anything a specialist has written. If you've been given a diagnosis, bring the report rather than your recollection of it.

Do I need a referral?

No. You can book directly. Naturopathy isn't a referred service and you don't need to see your GP first.

Can I claim on private health insurance?

Natural therapy rebates were reinstated from 1 July 2025, so naturopathy is claimable again on some extras policies. Whether yours covers it, and how much you'd get back, depends on your fund, your policy and your remaining limit — so check with your fund directly. The clinic can't quote you a rebate amount.

Will I be prescribed supplements at the first appointment?

Often, but not automatically. Your naturopath prescribes what your presentation calls for, and sometimes the first step is a dietary change or a test rather than a bottle. Anything prescribed is explained and priced before you commit to it.

What if I need to cancel?

Please give at least 24 hours' notice by calling (03) 9089 7568. You'll get an SMS reminder the day before, usually around midday. Same-day cancellations and missed appointments incur a late cancellation fee.

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